Swyx unveils strategy to broaden IP telephony product portfolio to new markets

New offerings for consumer, small business, branch offices & service providers

Hanover, Germany, 09.03.2006 -

Swyx, a market-leading vendor of IP telephony solutions, today announced details of its latest additions to its SwyxWare range of pure IP-based 'business class' IP telephony products. The breadth of new products will enable Swyx to target the whole gamut of IP telephony users from the consumer/SOHO through to large Enterprises and Service Providers. According to Swyx, it is the only vendor that is offering non-proprietary, 'pure' IP telephony solutions to all types of market across a single platform, including a new sub 10 user package for small business and a SIP/peer-to-peer software product targeted at consumers and very small businesses.

Commenting on the announcement of Swyx's new product range, CEO Günter Junk said: "The approach of Swyx in 2006 and beyond is to offer the market a single, unique and ubiquitous platform for IP Telephony that will address all segments of the telephony market – from consumer, SOHO and small to medium sized businesses up to large enterprises and service provider deployments. SwyxWare offers a single common platform and feature set into each of these market segments, whilst offering customers future-proof protection because of the nature of a software product.

He continued, "SME and enterprise customers can be sure of a business-class, secure IP telephony solution that will scale across all parts of their business from a single individual installation up to a multi-site, multi-thousand user implementation. At the same time, Service Providers and System Integrators can offer Swyx products into their channels and end user communities in the knowledge that their whole customer base can be addressed with a single and uniform product offering. Deployments can be supported through CPA (Customer Premise Application), CPE (Customer Premise Equipment), Managed or Hosted IP PBX models, or basic SIP VoIP services, giving service providers flexibility and ease of deployment whilst offering them consistency of product offer and investment protection to their future infrastructure. As our new corporate branding suggests we believe that users can embrace Swyx as the last telephone system they will ever need".

Swyx's new products include: SwyxWare Compact is a fully featured, an "all-in-one" pure IP-PBX telephony solution targeted specifically at small businesses with up to 10 users. Designed to operate on Windows® XP Professional or Windows Server, the SwyxWare Compact incorporates all of the major features of SwyxWare that a small business could need, including voicemail/email integration, Microsoft ™ Outlook ™/Lotus ™ Notes ™ support with Click-to-Dial capability, CTI features, enhanced system call routing and call handling functionality (e.g IVR, follow-me, helpdesk and programmable call-handling functions), individual call routing that can be linked to calendar/diary, fax capability for all users linked to the inbox, individual call recording capability, teleworking facility with remote access, and SIP and ISDN trunking capabilities for connection to traditional telephony or VoIP providers. Designed to operate with Swyx IP phones, SIP phones or SwyxIt! Softphones, Compact will allow small businesses to easily implement and benefit from a business-class pure IP telephony solution in terms of increasing productivity, user mobility and cost savings.

SwyxConnect is an innovative and comprehensive "full service" branch solution that enables a SwyxWare installation to be extended to smaller subsidiary or remote branch offices, making it possible to either replace the current branch telephony infrastructure with a SwyxWare IP PBX solution, or to carry on using an existing PBX telephone system or legacy handsets in conjunction with SwyxWare to gain the benefits of a Swyx IP telephony solution. Existing ISDN or analogue terminals can be utilised as SwyxWare or SIP telephones to a Swyx or VoIP SIP network, enabling users to benefit from VoIP and Swyx's class-leading IP PBX featureset whilst still protecting their investment in legacy infrastructure. In addition, SwyxConnect also boasts advanced networking and gateway functions to the branch data network, offering business-class routing, secure VPN, security/firewall/intrusion detection and "lifeline" capabilities to ensure a comprehensive branch communications solution for the small office. SwyxConnect also boasts standalone voice routing capabilities for local PSTN breakout or call routing, and with an integrated SIP proxy and SIP client support, will allow small offices to utilise local routing capabilities to a PSTN or VoIP provider.

SwyxIt! Now is a standalone SIP-based VoIP telephony application that can be used by consumers and business users alike to improve their experience and familiarity with Internet Telephony. Based on the class-leading SwyxWare IP Telephony platform, SwyxIt! Now uses SIP technology to offer users a highly-featured, standalone SIP client that offers business telephony features normally only found on telephone systems sold to high-end businesses, and delivers a strong, software-based alternative to users considering using lower-quality consumer-based VoIP services or new peer-to-peer hardware-based solutions from traditional telephony vendors.

SwyxIt! Now will also provide users with a number of features that they are already familiar with from their mobile or business telephone: local personal address books, caller ID support, re-dial support and caller-programmable ringtones, as well as traditional SwyxWare features such as Microsoft™ Outlook™ & Lotus™ Notes™ integration & Click-to-Dial, call recording, and call routing/forwarding features. As a standalone client, it will support SIP Proxy registration or operate in peer-to-peer mode, and boasts MS-TAPI, STUN and ENUM support, enabling it to be used in conjunction with SwyxConnect to deliver a strong, small office/branch SIP VoIP solution. For Systems Integrators and Service Providers, it also boasts an easy-to-implement 'skin design' system to offer company-branded or personalised skin designs.

SwyxWare 6.0 is the successor of SwyxWare 5.01, and continues to focus both on the small-medium enterprise (SME) markets and larger Enterprise market segments for its market-leading SwyxWare range of products. New for 6.0 are two new versions of SwyxWare, SwyxWare Essential and SwyxWare Professional.

SwyxWare Essential is an entry-level product targeted at SME and Enterprise businesses who require only a standard IP PBX featureset, and is a scalable solution which will support from 5 concurrent users to many thousands of users based on SwyxWare’s unique Software licensing system. Essential offers SwyxWare's base IP PBX featureset, with the ability to add a number of configurable options to the platform, including Voicemail & Email integration, Fax integration, CTI support, enhanced Call Routing & IVR, Call Recording/Intrusion, Conference Server/Rooms and enhanced billing/call detail recording (CDR) options.

SwyxWare Professional is a full-service product that boasts all of the key feature option packages as standard for all users, and will attract customers who prefer to opt for a uniform & full functionality featureset for their businesses. Additional key features for Version 6.0 include multi-site and multi-location gateway support, Standby Server and additional Business Resilience options, support for executive/call intrusion, enhanced administration and provisioning support and enhancements for SIP functionality and support.