LG GDK Telephone Systems

GDK 16

The GDK16 gives big system performance for small system users

Low cost, feature filled solution for small to medium sized businesses. A technically advanced system ideal for businesses that require ISDN - the system has been well received by schools, shops, council and satellite offices.

GDK 16A supports up to 12 extensions (with 4 additional extensions using extra device ports), it utilises state of the art technology giving you cost effective access to the digital network.

GDK16E system provides up to 6 telephone lines (analogue or ISDN2e) and 20 extensions (10 Digital LKD Phones, 10 Analogue).

Benefits

• Improved, fast internet access
• Each extension can be given its own direct dial number decreasing the load on the switchboard
• Calls to an extension can be forwarded automatically off net to an outside telephone number.
• Any phone equipped with an LCD screen can display incoming caller number
• Easy to set and operate.

GDK 34i

The GDK34i provides big system solutions to suit your business requirement

It's a medium sized system for a medium sized business, ideal for expanding organisations that require ISDN2 and ISDN30 connection. GDK34i provides businesses with all the features needed to manage communications effectively and efficiently. The advanced technology used has also been well received by the hotel industry and applications requiring cordless operation.

Integrated ISDN and analogue services are available to deliver leading edge, feature rich telephony at a competitive price - it's ideally suited to businesses requiring up to 34 lines and 34 extensions.

GDK34i allows connectivity for:

• Computer Telephony Integration (CTI) - integrating two powerful communications tools (the PC and the telephone) to deliver real business benefits.
• Video Conferencing - bringing decision makers together, face-to-face, wherever they are across the globe.
• Improved Internet Access - ISDN2 and ISDN30 gives you fast connection to the web.
• The GDK34i is a highly featured system that provides organisations with the solutions usually only available to larger companies.

GDK 100

The GDK100 is tThe path to the future

A mid range system for medium sized organisations providing a smooth integration of ISDN and analogue services.

Ideal for the expanding organisation with up to 72 extensions and 48 lines, or companies that need customized systems. Designed to offer flexibility in its hardware and software the GDK 100's construction means it can be tailored perfectly to meet specific requirements.

A future proof system providing you with the competitive advantage that is necessary to survive and prosper in a world where a company's communication is fast becoming crucial to the future success of the organisation.

The GDK 100 allows connectivity for:

• Station Message Detail Recording and Traffic Analysis - a complete log of call activity both incoming and outgoing, together with a call logging device allows you to analyse systems activity to identify efficiency and opportunities to improve.
• Alternative Route Selection - ensuring that all calls are automatically routed via the most cost effective network. With multiple call barring that can be tailored to each extension you have assurance that your operational costs are being controlled.
  

GDK 186

The GDK186 is powerful, flexible, cost effective…the complete solution

A powerhouse solution for companies, the GDK 186 Digital Office system provides powerful performance for up to 96 lines, of which 60 can be ISDN channels or the system can provide 180 extensions.

It's a complete solution for the larger organisation; especially those requiring specialist applications such as call centres or hotels.

The GDK 186 allows connectivity for:

• Direct Dialling Inwards (DDI) - each extension can be given its own direct number or user group allowing regular callers to call straight through to the desired party.
• Automatic Call Distribution (ACD) - ensures fast and efficient handling of customer calls by tailoring the incoming call routing to meet operational requirements.
  

LG Handsets

There are 2 options available for LG handsets; SLT (single line telephone) and the LKD range of digital key telephones.

SLT Telephones

The LG 472L, M and H business telephones give you the speed, efficiency and features you need in a compact and easy to use package. It's designed to help you make the most efficient use of your time and is ideal for business users.

• Last number redial
• Recall Button
• Ringer volume control
• Message waiting
• Desk or wall mountable
• Pause
  

LKD Telephones

Fast and efficient call handling lies at the heart of successful business communications and the leading LKD range of digital key telephones from LG gives you the speed, efficiency and features you need in a compact, ergonomically designed package.

The LKD range is available in black and grey.

• Forward calls
• Conference call facility
• Call wait
• Message waiting indication
• LCD display
• Headset compatibility
• Wall mountable
• Last number redial
• Call transfer
• Answer mode
• Hands free
• Choice of 2/8/30/48 flexible keys
• Speaker volume control
• Reminder call
• Queuing
• Hearing aid compatible
• Differential ring
• DECT
• Making work an activity, not a place

GDK DECT

GDK DECT is a cordless digital solution utilising the latest in digital technology. You don't need to be tied to a desk when your handset is mobile; and Crane's LG GDK DECT gives users the freedom to take calls at their desk or on their cordless handset.

Research shows that 70% of incoming calls fail to connect first time and companies are realising that they need to embrace systems that can increase customer contact, even exceed customer expectation.

During the time away from a desk decisions have to be made, projects progressed, customers answered - missed calls could mean lost revenue and frustrated customers. So by ensuring your customer gets through, saves other staff having to take messages and saves money as more calls received first time mean less outgoing calls.

Benefits

• High quality speech reliability
• Multiple handsets can be connected to the same system giving it the flexibility to grow with your business.
• ISDN compatible and GAP compliant
• Secure - calls cannot be interrupted or intercepted
• 'Linked Station Pairs' allows a call to be taken on a fixed desk handset or the DECT
• Improved customer service - successful first time call contact with customers
• Cost savings - incoming calls received first time leading to less return calls
• Productivity gains - use of 'dead time' when walking round the building
• Time saving - relief from taking messages and searching for staff
  

GDK Hotel System

An accommodating solution

Over 26 million overseas visitors stayed in the UK last year - so there's no room for error. This industry growth is putting more and more pressure on hoteliers and hospitality staff. Without the necessary technology in place to sustain and develop such growth, the strain inevitably takes its toll and the cracks start to show. Recent statistics have revealed that 16% of hotel bills are incorrect when presented to customers at check out.

The LGIC GDK system has been designed to take the strain. This versatile telephone system has been extensively researched and developed for the hotel industry.

Benefits

• New chargeable services to guests - flexible call rates for specific rooms or suites
• Reduces administration and paperwork
• Streamlines front office and housekeeping information
• Allows you and your staff to focus on customer quality and service
• Save time by routing guest calls directly and instant accounting and reporting
• Add value by delivering 'message waiting', providing baby monitoring, streamlining checkout
• Front desk interface - for larger hotels with their own front desk billing system
• Using TML's competitive call charges will ensure that you make maximum profits on every customer call.

GDK CTI

Your customers determine the success of your company - how do you greet them?

The GDK CTI solution from Crane Telecommunications integrates two of an organisations' most powerful communication tools - the PC and the telephone to deliver tangible business benefits.

With CTI you can gain caller information on your desktop, at your fingertips. When a call is received the callers' identification and any relevant information are displayed on screen, saving precious time and optimising customer service. Data input is instant, records and discussions more accurate.

Benefits

• Valuable customer account information is displayed enabling customer relations to flourish
• Friendly and professional customer greeting and relations
• Improved efficiency through accurate call routing and handling
• Windows compatible, works with Microsoft Outlook™ to present full customer details (and provides Outlook journal entries)
• Total compatibility with LG LKD 2,8 and 30 button handsets

For more information and pricing call our sales team now on 0800 298 8011